Quality Improvement and Assurance (1)

Client Needs

The same Welfare to Work provider funded by Jobcentre Plus to deliver New Deal provision in both Hackney and North Shields required a Self Assessment report prepared against the Ofsted Common Inspection Framework.

Results

A Self Assessment Report was developed and prepared in readiness for inspection against the Ofsted Common Inspection framework, including Leadership and Management, Equality of Opportunity, Quality Improvement and the various stages of the New Deal provision (Gateway to Work, Options / IAP and Follow Through). This was done through interviewing staff, analysing and reviewing information and data, researching of NOMIS and extracting information to enable the organisations strengths and weaknesses against the criteria as specified within the Common Inspection Framework to be highlighted.

We further developed, created and implemented a national customer feedback, suggestion, and complaints system, and the subsequent analysis and reporting of resulting data to show continuous improvement trends.

The provider was supported leading into and through inspection. This resulted in the provision being graded as good (grade 2) both in Hackney and North Shields.

Quality Improvement and Assurance (2)

Client Needs

An FE College requested Crown Weston Associates to complete a scoping exercise against Part 1 of the Training Quality Standard (fundamentals, reform, deliver, relate, perform and improve, (formally the New Standard).

Results

Through interviewing all Heads of Schools across the college a report was prepared detailing the findings of the scoping exercise. This identified strengths and weaknesses against the criteria of the Training Quality Standard, with conclusions being drawn and recommendations made for how the college can address the identified issues.

Quality Improvement and Assurance (3)

Client Needs

A specialised national Workstep charity provider delivering provision in Kent, Surrey, East and West Sussex, Essex, the South West and North East, working with and assisting disabled people who want to return to employment required the preparation and preparation of a Self Assessment report against the Common Inspection framework to be produced.

Results

A Self Assessment Report was developed and prepared in readiness for inspection against the Ofsted Common Inspection framework, including Leadership and Management, Equality of Opportunity, Quality Improvement and the various stages of the Workstep programme.

Preparation of the report included extensive data analysis of starts, jobs and sustained jobs against gender, disability, age, post code over a three year period to demonstrate continued improvement.

This further included the research using NOMIS to demonstrate levels of economic inactivity, levels of those in receipt of Job Seekers Allowance, Incapacity Benefits in Kent, Surrey, East and West Sussex, Essex, the South West and North East.